Tag: nylt
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A handy tool for resolving conflicts.
A very handy tool for approaching any conflict situation that needs to be resolved is E.A.R. Ask the people involved to: Express – What you want and what are you doing to get it. Address – Why it is working or not working. Resolve – What ways there are to solve the situation. **For the…
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Mediators Playing the Devil’s Advocate
Mediators Playing the Devil ’s Advocate Devil’s Advocate is one of the roles of a mediator. A good mediator such as myself, does not forfeit his personal opinions simply because he serves as a neutral facilitator. These opinions and preconceptions can help inform certain beliefs. However, a strong mediator knows how to view a case…
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Listening is the best way to resolve conflicts.
The better the information you have, the greater your chances of finding a workable solution. Listen carefully to what others are saying, not judging until you hear everyone’s story. Be aware of tone of voice, body language, and other clues. Understand what each person is expressing – what he wants and what he is willing…
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Teaching youth how to resolve conflicts.
Teaching youth how to resolve conflicts. I’m privileged to be an adult staff member for a National Youth Leadership Training (NYLT) course. It is a very satisfying experience and a lot of fun. One key topic on the course is how to resolve conflicts as a leader. This blog is adapted from this course. Leading…
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Don’t be afraid of anger – angry people can’t lie.
Don’t be afraid of anger – angry people can’t lie. The first step to resolve any conflict is to defuse anger. But do not be afraid of anger. An angry person can’t lie because anger is a primitive emotional response. To lie, you must control your emotions and turn on your intellect. So when someone…
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The ingredients of any conflict – Feelings & Emotions
All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are Needs, Perceptions, Power, Values, and Feelings and Emotions. Today, I am focusing on feelings and emotions. Feelings and emotions – Many people let their feelings and emotions become a major influence over how they…
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Values – One of The ingredients of any conflict
The ingredients of any conflict – Values Values are important within any conflict. All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are Needs, Perceptions, Power, Values, and Feelings and Emotions. Today, I am focusing on values. Values are beliefs or principles we consider…
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The ingredients of any conflict – Power
The ingredients of any conflict is power The ingredients of any conflict is power. All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are Needs, Perceptions, Power, Values, and Feelings and Emotions. Today, I am focusing on power. Power – How people define and…
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Ingredients of conflict – Perceptions
The ingredients of any conflict – Perceptions Perceptions are part of any conflict. All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are Needs, Perceptions, Power, Values, and Feelings and Emotions. Today, I am focusing on perceptions. Perceptions – All humans interpret reality differently.…
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Needs: an ingredient of any conflict
Needs are ingredients of any conflict. All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are needs, perceptions, power, values, and feelings and emotions. Today, I am focusing on needs. Needs – Needs are physical requirements essential to our well-being. Conflicts arise when we…