A handy tool for resolving conflicts.

conflict tool
Tool for resolving conflicts

A very handy tool for approaching any conflict situation that needs to be resolved is E.A.R. 

Ask the people involved to:

Express – What you want and what are you doing to get it.

Address – Why it is working or not working.

Resolve – What ways there are to solve the situation.

**For the last decade I’ve been involved with leadership development of tomorrow’s leaders.  Using my expertise, I am training the youth leaders in conflict resolution.  This blog is adapted from my training materials. 


Ken StrongmanAbout the Author: Ken Strongman (www.kpstrongman.com) has years of experience and a growing national reputation as a mediator and arbitrator.  He has successfully resolved more than a thousand disputes in the fields of construction defects, real estate, intellectual property, and employment.  He is also a Mediator and Arbitrator for FINRA.

© 2020 Ken Strongman. All Rights Reserved. Please do not copy or repost without permission.