Resolving conflicts through negotiation. Resolving Conflict is a part of life. Negotiation is how conflicts are resolved. Hopefully, they can be resolved peacefully and to the satisfaction of both parties to the conflict. It is also part of any leaders skill set. Therefore, some of these blog postings will deal with ways a leader can… Continue reading Resolving conflicts through negotiation
This is the time of the year for the turkey conflict. Thanksgiving is the day we Americans set aside to give thanks. It is most likely the only day when everyone makes an effort to enjoy a meal with their family. The day can be painful for anyone that does not have immediate family around… Continue reading Resolving the Turkey Conflict
A very handy tool for approaching any conflict situation that needs to be resolved is E.A.R. Ask the people involved to: Express – What you want and what are you doing to get it. Address – Why it is working or not working. Resolve – What ways there are to solve the situation. **For the… Continue reading A handy tool for resolving conflicts.
Mediators Playing the Devil ’s Advocate Devil’s Advocate is one of the roles of a mediator. A good mediator such as myself, does not forfeit his personal opinions simply because he serves as a neutral facilitator. These opinions and preconceptions can help inform certain beliefs. However, a strong mediator knows how to view a case… Continue reading Mediators Playing the Devil’s Advocate
The better the information you have, the greater your chances of finding a workable solution. Listen carefully to what others are saying, not judging until you hear everyone’s story. Be aware of tone of voice, body language, and other clues. Understand what each person is expressing – what he wants and what he is willing… Continue reading Listening is the best way to resolve conflicts.
Podcast – Final question: Mediation is conflict at its best. What do you mean when you say: Mediation is conflict at its best? This was the final question Chris Knutson, PE asked in our podcast from Stuttgart, Germany. The podcast was a wide ranging discussion of how civil engineers could use mediation to resolve disputes… Continue reading Podcast – Final question: Mediation is conflict at its best.
Podcast – Does Mediation solve Civil Engineering and Construction disputes? Chris Knutson, P.E. of the Engineering Career Coach questioned me: Does Mediation solve civil engineering and construction disputes? While he was in Stuttgart, Germany and I in California we tackled that question and more. With over 750,000 downloads under their belt, I was honored to… Continue reading Podcast – Does Mediation solve Civil Engineering and Construction disputes?
Teaching youth how to resolve conflicts. I’m privileged to be an adult staff member for a National Youth Leadership Training (NYLT) course. It is a very satisfying experience and a lot of fun. One key topic on the course is how to resolve conflicts as a leader. This blog is adapted from this course. Leading… Continue reading Teaching youth how to resolve conflicts.
Podcast – How do engineers prepare for mediation? How does an civil engineer prepare for mediation? With over 750,000 downloads of the Engineering Career Coach’s podcast, I was honored to be interviewed regarding the use of mediation in civil engineering and construction disputes by Chris Knutson, P.E. The link to the podcast: Web Down Load… Continue reading Podcast – How do engineers prepare for mediation?
I’m tired of being called a Mediation Neutral. Most Mediators describe themselves as being a neutral. It doesn’t help that the courts and clients expect us to be neutral and describes us as such. But mediators in Europe have difficulty with the description. In the German Language the term for neutral most closely translates back… Continue reading I’m tired of being called a Mediation Neutral.