Podcast – Mediation in Civil Engineering and Construction: what is the role of engineers?

Podcast – Mediation in Civil Engineering and Construction: What is the role of engineers? Recently, I was interviewed by Chris Knutson, P.E., regarding the role of engineers in mediation of civil engineering and construction projects. It was a lively interview considering that he is in Stuttgart, Germany while I’m in California. Here’s the link to… Continue reading Podcast – Mediation in Civil Engineering and Construction: what is the role of engineers?

Podcast – How to use Mediation in Civil Engineering with the Engineering Career Coach

Podcast – How to use Mediation in Civil Engineering with the Engineering Career Coach I am excited to present my podcast interview with the Engineering Career Coach. With over 750,000 podcast downloads, they sought me out to explain how mediation is useful in the civil engineering and construction fields. Here are the links to the… Continue reading Podcast – How to use Mediation in Civil Engineering with the Engineering Career Coach

How do you persuade someone if you think you are right and they are wrong?

Persuasion is the process of changing minds. Persuasion is an everyday part of human discourse. It is used by salesmen, parents, teachers, and many others – basically all of us. Persuasion in mediation is a two-way street. Long before you try to influence another to moderate their demands or consider the other side’s point of… Continue reading How do you persuade someone if you think you are right and they are wrong?

Don’t be afraid of anger – angry people can’t lie.

Don’t be afraid of anger – angry people can’t lie. The first step to resolve any conflict is to defuse anger.  But do not be afraid of anger.  An angry person can’t lie because anger is a primitive emotional response.  To lie, you must control your emotions and turn on your intellect.  So when someone… Continue reading Don’t be afraid of anger – angry people can’t lie.

Thanksgiving Conflicts

Thanksgiving Conflicts and How To Avoid them Thanksgiving conflicts reduces anyone’s ability to be thankful. Thanksgiving is sometimes referred to as forced family time. It is ripe for all kinds of potential conflicts.  Here are some things to minimize or avoid conflicts on the big day without lowering your expectations of being truly thankful.    … Continue reading Thanksgiving Conflicts

How do you persuade someone if you think you are right and they are wrong?

Persuasion is the process of changing minds. Persuasion is an everyday part of human discourse. It is used by salesmen, parents, teachers, and many others – basically all of us. Persuasion in mediation is a two-way street. Long before you try to influence another to moderate their demands or consider the other side’s point of… Continue reading How do you persuade someone if you think you are right and they are wrong?

How to persuade others using guilt appeals.

How to persuade others using guilt appeals Persuasion is the process of changing minds. Persuasion is an everyday part of human discourse. It is used by salesmen, parents, teachers, and many others – basically all of us. Persuasion in mediation is a two-way street. Long before you try to influence another to moderate their demands… Continue reading How to persuade others using guilt appeals.

The ingredients of any conflict – Feelings & Emotions

All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are Needs, Perceptions, Power, Values, and Feelings and Emotions. Today, I am focusing on feelings and emotions. Feelings and emotions – Many people let their feelings and emotions become a major influence over how they… Continue reading The ingredients of any conflict – Feelings & Emotions

How to persuade others using fear appeals?

Persuading others using fear appeals Persuasion is the process of changing minds. Persuasion is an everyday part of human discourse. It is used by salesmen, parents, teachers, and many others – basically all of us. Persuasion in mediation is a two-way street. Long before you try to influence another to moderate their demands or consider… Continue reading How to persuade others using fear appeals?

Values – One of The ingredients of any conflict

The ingredients of any conflict – Values Values are important within any conflict. All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are Needs, Perceptions, Power, Values, and Feelings and Emotions. Today, I am focusing on values. Values are beliefs or principles we consider… Continue reading Values – One of The ingredients of any conflict