What is the Comprehensive Mediation Agreement?

In order to ensure all parties understand the status and implications involved, a comprehensive Mediation Agreement dealing with issues such as confidentiality, admissibility and privilege in relation to documentation and information exchanged must be agreed in advance. The Mediation Agreement will also deal with the costs of the mediation including the mediator’s fees and will… Continue reading What is the Comprehensive Mediation Agreement?

Persuade by orchestrating apologies

How to persuade others by orchestrating apologies? How to you persuade others by orchestrating apologies? Persuasion is the process of changing minds. Persuasion is an everyday part of human discourse. It is used by salesmen, parents, teachers, and many others – basically all of us. Persuasion in mediation is a two-way street. Long before you… Continue reading Persuade by orchestrating apologies

Persuade with induced cooperation.

Persuading with Induced Cooperation Induced cooperation is a form of persuasion. Persuasion is the process of changing minds. Persuasion is an everyday part of human discourse. It is used by salesmen, parents, teachers, and many others – basically all of us. Persuasion in mediation is a two-way street. Long before you try to influence another… Continue reading Persuade with induced cooperation.

How to persuade others using fear appeals?

Persuading others using fear appeals Persuasion is the process of changing minds. Persuasion is an everyday part of human discourse. It is used by salesmen, parents, teachers, and many others – basically all of us. Persuasion in mediation is a two-way street. Long before you try to influence another to moderate their demands or consider… Continue reading How to persuade others using fear appeals?

If I, as mediator, give my opinion in a dispute, doesn’t that mean I am biased?

  If I, as mediator, give my opinion in a dispute, doesn’t that mean I am biased? Absolutely not!  I as mediator form opinions on many issues for many reasons. One of the primary things I do as mediator is to help you to evaluate the pros and cons of your position in a dispute… Continue reading If I, as mediator, give my opinion in a dispute, doesn’t that mean I am biased?

How do you persuade someone if you think you are right and they are wrong?

Persuasion is the process of changing minds. Persuasion is an everyday part of human discourse. It is used by salesmen, parents, teachers, and many others – basically all of us. Persuasion in mediation is a two-way street. Long before you try to influence another to moderate their demands or consider the other side’s point of… Continue reading How do you persuade someone if you think you are right and they are wrong?

The ingredients of any conflict – Power

The ingredients of any conflict is power The ingredients of any conflict is power. All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are Needs, Perceptions, Power, Values, and Feelings and Emotions. Today, I am focusing on power. Power – How people define and… Continue reading The ingredients of any conflict – Power

Don’t be afraid of anger – angry people can’t lie.

Don’t be afraid of anger – angry people can’t lie. The first step to resolve any conflict is to defuse anger.  But do not be afraid of anger.  An angry person can’t lie because anger is a primitive emotional response.  To lie, you must control your emotions and turn on your intellect.  So when someone… Continue reading Don’t be afraid of anger – angry people can’t lie.

What am I getting for my money when I hire a mediator?

What am I actually getting for my money when I hire a mediator? When you hire me as your mediator, you are buying the opportunity, through a neutral third party, to evaluate with someone who is an objective “sounding board,” your real needs (personal, economic, spiritual, etc.) and to evaluate which dispute resolution process will… Continue reading What am I getting for my money when I hire a mediator?

Values – One of The ingredients of any conflict

The ingredients of any conflict – Values Values are important within any conflict. All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are Needs, Perceptions, Power, Values, and Feelings and Emotions. Today, I am focusing on values. Values are beliefs or principles we consider… Continue reading Values – One of The ingredients of any conflict