Listening is the best way to resolve conflicts.

The better the information you have, the greater your chances of finding a workable solution.  Listen carefully to what others are saying, not judging until you hear everyone’s story.  Be aware of tone of voice, body language, and other clues.  Understand what each person is expressing – what he wants and what he is willing… Continue reading Listening is the best way to resolve conflicts.

Ingredients of conflict – Perceptions

The ingredients of any conflict – Perceptions Perceptions are part of any conflict. All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are Needs, Perceptions, Power, Values, and Feelings and Emotions. Today, I am focusing on perceptions. Perceptions – All humans interpret reality differently.… Continue reading Ingredients of conflict – Perceptions

Conflicts @Thanksgiving – How to Avoid

Thanksgiving conflicts reduces anyone’s ability to be thankful. Thanksgiving is sometimes referred to as forced family time. It is ripe for all kinds of potential conflicts.  Here are some things to minimize or avoid conflicts on the big day without lowering your expectations of being truly thankful.     ·     Realize that Norman Rockwell was a… Continue reading Conflicts @Thanksgiving – How to Avoid

Mediators Playing the Devil’s Advocate

Mediators Playing the Devil ’s Advocate Devil’s Advocate is one of the roles of a mediator. A good mediator such as myself, does not forfeit his personal opinions simply because he serves as a neutral facilitator. These opinions and preconceptions can help inform certain beliefs. However, a strong mediator knows how to view a case… Continue reading Mediators Playing the Devil’s Advocate

Needs: an ingredient of any conflict

Needs are ingredients of any conflict. All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are needs, perceptions, power, values, and feelings and emotions. Today, I am focusing on needs. Needs – Needs are physical requirements essential to our well-being. Conflicts arise when we… Continue reading Needs: an ingredient of any conflict

Resolving conflicts through negotiation

Resolving conflicts through negotiation. Resolving Conflict through negotiation is a part of life. Negotiation is how conflicts are resolved. Hopefully, they can be resolved peacefully and to the satisfaction of both parties to the conflict. Leaders’ skill set must include negotiation. Therefore, some of these blog postings will deal with ways a leader can help… Continue reading Resolving conflicts through negotiation

Seven reasons to avoid a joint mediation session

Seven reasons to avoid a joint mediation session This and many other topics will be revealed in: The “End Game” of Mediation and How to Succeed at It [A Comprehensive Road Map to the Mediation Process] on Tuesday, March 10, 4:30 pm – 8:30 pm @ the Contra Costa Bar Association. Speakers Ken Strongman, Esq.… Continue reading Seven reasons to avoid a joint mediation session

Resolving conflicts through negotiation

Resolving conflicts through negotiation. Resolving Conflict is a part of life. Negotiation is how conflicts are resolved. Hopefully, they can be resolved peacefully and to the satisfaction of both parties to the conflict. It is also part of any leaders skill set. Therefore, some of these blog postings will deal with ways a leader can… Continue reading Resolving conflicts through negotiation

Resolving the Turkey Conflict

This is the time of the year for the turkey conflict. Thanksgiving is the day we Americans set aside to give thanks. It is most likely the only day when everyone makes an effort to enjoy a meal with their family. The day can be painful for anyone that does not have immediate family around… Continue reading Resolving the Turkey Conflict

A handy tool for resolving conflicts.

A very handy tool for approaching any conflict situation that needs to be resolved is E.A.R.  Ask the people involved to: Express – What you want and what are you doing to get it. Address – Why it is working or not working. Resolve – What ways there are to solve the situation. **For the… Continue reading A handy tool for resolving conflicts.