Category: Mediation
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How to persuade others by using multiple explanation analysis.
How to persuade others by using multiple explanation analysis. Persuasion is the process of changing minds. Persuasion is an everyday part of human discourse. It is used by salesmen, parents, teachers, and many others – basically all of us. Persuasion in mediation is a two-way street. Long before you try to influence another to moderate…
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How to persuade others with counter attitudinal advocacy.
How to persuade others with counter attitudinal advocacy. Persuasion is the process of changing minds. Persuasion is an everyday part of human discourse. It is used by salesmen, parents, teachers, and many others – basically all of us. Persuasion in mediation is a two-way street. Long before you try to influence another to moderate their…
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Critical Questions to answer in resolving conflicts.
Here are the most critical questions to ask each participant in any conflict situation: “What do you want?” “What are you doing to get it?” “Is it working?” “Do you want to figure out another way?” The first question one focuses people’s attention on what their real needs are and helps you see more clearly…
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Creative thoughts on Conflict Resolution.
Here are Creative thoughts on conflict resolution. As is all leadership, conflict happens. It needs to be resolved but if not resolved in the right way, the conflict will create other problems. Accept the fact that conflict is going to happen. Decide to take positive steps to manage it. When it occurs, discuss the conflict…
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What is Conflict Resolution Leadership?
Conflict Resolution Leadership In any leadership training, the new leader must be trained to resolve conflicts. They must do all of the following. Acknowledge that a difficult situation exists. Honesty and clear communication play an important role in the resolution process. Acquaint yourself with what’s happening and be open about the problem. Let individuals express…
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FAQ: When Does Mediation Really Start?
When does mediation start? People tend to believe that mediation begins when all concerned parties meet in the mediation room and take their places at the mediation table. Mediation begins when disputing parties agree to participate in a private mediation or when a Judge suggests that they attempt mediation. Pre-mediation This pre-mediation phase is frequently…
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FAQ: What are some the qualifications of a good mediator? Part I
I have often been asked what the qualifications of a good mediator are. My answer is self serving but true. I have worked hard to make sure that I am the best qualified to mediate a case. Remember it is not bragging if true. So as to not bore you with all of the qualifications…
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Communication skills are important in resolving conflicts
“Nothing in life is more important than the ability to communicate effectively.” — Gerald R. Ford, 38th President of the United States Good communication is the most important tool for resolving conflicts. Listening is the key to good communication. Use your ears more than your mouth. Encourage others to talk but offer no…
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FAQ: What is the format of a mediation?
What is the format of a mediation? What is the format of a mediation? The process is entirely flexible and will depend on the mediator and the parties’ preferences. In general terms, it is preferable that position papers are exchanged in advance. Depending on what stage in the dispute the mediation takes place, it may…
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A handy tool for resolving conflicts.
A very handy tool for approaching any conflict situation that needs to be resolved is E.A.R. Ask the people involved to: Express – What you want and what are you doing to get it. Address – Why it is working or not working. Resolve – What ways there are to solve the situation. **For the…