Category: Speaking & Training
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Needs: an ingredient of any conflict
Needs are ingredients of any conflict. All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are needs, perceptions, power, values, and feelings and emotions. Today, I am focusing on needs. Needs – Needs are physical requirements essential to our well-being. Conflicts arise when we…
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Critical Questions to answer in resolving conflicts.
Here are the most critical questions to ask each participant in any conflict situation: “What do you want?” “What are you doing to get it?” “Is it working?” “Do you want to figure out another way?” The first question one focuses people’s attention on what their real needs are and helps you see more clearly…
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Creative thoughts on Conflict Resolution.
Here are Creative thoughts on conflict resolution. As is all leadership, conflict happens. It needs to be resolved but if not resolved in the right way, the conflict will create other problems. Accept the fact that conflict is going to happen. Decide to take positive steps to manage it. When it occurs, discuss the conflict…
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What is Conflict Resolution Leadership?
Conflict Resolution Leadership In any leadership training, the new leader must be trained to resolve conflicts. They must do all of the following. Acknowledge that a difficult situation exists. Honesty and clear communication play an important role in the resolution process. Acquaint yourself with what’s happening and be open about the problem. Let individuals express…