FAQ: What is the role of the mediator?

FAQ_Mediation Mendocino 02 Role
Mediator’s Role

Role of the Mediator

The role of the mediator is not set in stone. Typically the mediator acts as a neutral third party and facilitates rather than directs the process. At all times, the parties and not the mediator control the outcome of the process.

Establish a Process

A good mediator is somebody who is able to establish a process, keep that process moving and build on any momentum that may develop during the course of the mediation. A good mediator will quickly identify and understand the key issues and may challenge the parties to consider their respective strengths and their weaknesses as well as the future implications if the parties fail to reach a negotiated settlement.

In the mediations I conduct, I work hard to keep the parties working towards solutions.  I firmly believe that we are not done until we have a solution or solutions to all disputes between the parties.  The key skill I use is to keep listening to the parties concerns, hopes and desires for a good outcome.

Ken Strongman, MediatorAbout the Author: Ken Strongman (www.kpstrongman.com) has years of experience and a growing national reputation as a mediator and arbitrator.  He has successfully resolved more than a thousand disputes in the fields of construction defects, real estate, intellectual property, and employment.  He is also a Mediator and Arbitrator for FINRA.

© 2020 Ken Strongman. All Rights Reserved. Please do not copy or repost without permission.