What is a working definition of a Conflict. Conflicts can occur when people disagree with each other and are unable to find a reasonable compromise. The roots of these disagreements can arise from many sources including differences in personality, values and perceptions. They also can and often do arise when there is a difference in the goals and visions of the group.
Most conflicts that require mediation occur when there is a difference in the perceived outcome. Historical arguments have occurred over whether bananas are fruits or vegetables; or, whether the order was for frying chickens or broiling chickens. Parts are not parts for most people. Both of these issues had to be resolved by the United States Supreme Court.
In NYLT we teach that as leaders they will need to handle the differences that arise between members of the team they are leading. Conflicts may be minor or they may fester into something that can damage team spirit and ability to work together effectively.
**For the last decade I’ve been involved with leadership development of tomorrow’s leaders. Using my expertise, I am training the youth leaders in conflict resolution. This blog is adapted from my training materials.
About the Author: Ken Strongman (www.kpstrongman.com) has years of experience and a growing national reputation as a mediator and arbitrator. He has successfully resolved more than a thousand disputes in the fields of construction defects, real estate, intellectual property, and employment. He is also a Mediator and Arbitrator for FINRA.
© 2020 Ken Strongman. All Rights Reserved. Please do not copy or repost without permission.