Tag: Real Estate Mediation

  • You need to be aware of yourself before you can resolve a conflict.

    If you are upset or angry, it affects how you relate to others.  You must be aware of your own emotions.  We all have them, so don’t deny them.  If necessary you may need to call a time-out to let your own emotions cool down. It is not just having an understanding of your own…

  • FAQ: What is Mediation?

    Mediation is a form of alternative dispute resolution (ADR), which can be used as a way of resolving a dispute between two or more parties with the assistance of a mediator who acts as a neutral third party and facilitates the process with a view to the parties voluntarily negotiating a settlement of their dispute. …

  • Steps to Resolve Conflict.

    There are basic steps to resolve conflicts. All leaders are bound to encounter difficulties between two people or groups.  This will happen when the team is in the ‘storming’ stage of team development.  In this stage the conflict may not be completely obvious.  It’s quite true that some will act out their issues.  Others can…

  • FAQ: Do I have to have a lawyer at my mediation?

    Do I have to have a lawyer at my mediation? No, it is not necessary to have a lawyer representing you at mediation. If you have a lawyer already representing your interests in the dispute you would need to discuss this with him or her.  If you feel you need legal advice or that you…

  • How to respond to an angry person.

    One of the key steps to resolve any conflict is knowing how to respond to an angry person.  You just have to listen to them.  When you’re listening to an angry person: Be attentive and patient: Keep in mind that they will become less angry as you let them express themselves.   Be sincere: Empathy and…

  • Is a Retired Judge a Better Mediator?

    It is assumed that a retired judge makes a better mediator than someone that has not been a judge.  This couldn’t be further from the truth.  Rendering judgment requires an entirely different skill set than helping the parties resolve their case through mediation.  The day to day activities of a judge do not lend themselves…

  • Don’t be afraid of anger – angry people can’t lie.

    Don’t be afraid of anger – angry people can’t lie. The first step to resolve any conflict is to defuse anger.  But do not be afraid of anger.  An angry person can’t lie because anger is a primitive emotional response.  To lie, you must control your emotions and turn on your intellect.  So when someone…

  • Task #21: If something happens in the mediation that irritates you, what will you do to get back on task?

    If something happens in the mediation that irritates you, what will you do to get back on task? The resolution of a dispute does not just occur on the day of the mediation.   Each participant to mediation needs to prepare their own strategy for negotiation in the settlement.  Based on my experience as a mediator,…

  • How long should mediation take?

    How long should mediation take? We have grown used to life happening instantaneously. What we forget is that despite all the fast and furious technology, we remain human beings. We may be more sophisticated overall, but are otherwise no different than we were thousands of years ago. Our thought processes and decision-making ability have not…

  • The ingredients of any conflict.

    The ingredients of any conflict All conflicts have similar ingredients.  They may vary in amount but most are present in some way.   Needs – Needs are physical requirements essential to our well-being. Conflicts arise when we ignore others’ needs, our own needs or the group’s needs. It is important to not to confuse needs with…