Tag: kenneth strongman
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How to persuade others using rhetorical questions?
How to persuade others using rhetorical questions? Persuasion is the process of changing minds. Persuasion is an everyday part of human discourse. It is used by salesmen, parents, teachers, and many others – basically all of us. Persuasion in mediation is a two-way street. Long before you try to influence another to moderate their demands…
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Walnut Creek at 100 years
2014 was an eventful year for my family. But I don’t want to focus on that but to reflect on the events of the wider world and the relative small town I live in – Walnut Creek. One hundred years ago Walnut Creek citizens voted to incorporate the city. This year was the celebration of…
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Christmas Safari
A Christmas Safari is one of the few family traditions of the Christmas season I have consistently enjoyed. We really seldom go out into the wilds, it is usually the wild and crazy places in the City, though last year we came close. It is a tradition from my youth. On a Saturday in December…
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How to persuade others by using multiple explanation analysis.
How to persuade others by using multiple explanation analysis. Persuasion is the process of changing minds. Persuasion is an everyday part of human discourse. It is used by salesmen, parents, teachers, and many others – basically all of us. Persuasion in mediation is a two-way street. Long before you try to influence another to moderate…
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Resolving the Turkey Conflict
This is the time of the year for the turkey conflict. Thanksgiving is the day we Americans set aside to give thanks. It is most likely the only day when everyone makes an effort to enjoy a meal with their family. The day can be painful for anyone that does not have immediate family around…
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How to persuade others with counter attitudinal advocacy.
How to persuade others with counter attitudinal advocacy. Persuasion is the process of changing minds. Persuasion is an everyday part of human discourse. It is used by salesmen, parents, teachers, and many others – basically all of us. Persuasion in mediation is a two-way street. Long before you try to influence another to moderate their…
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Critical Questions to answer in resolving conflicts.
Here are the most critical questions to ask each participant in any conflict situation: “What do you want?” “What are you doing to get it?” “Is it working?” “Do you want to figure out another way?” The first question one focuses people’s attention on what their real needs are and helps you see more clearly…
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Creative thoughts on Conflict Resolution.
Here are Creative thoughts on conflict resolution. As is all leadership, conflict happens. It needs to be resolved but if not resolved in the right way, the conflict will create other problems. Accept the fact that conflict is going to happen. Decide to take positive steps to manage it. When it occurs, discuss the conflict…
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What is Conflict Resolution Leadership?
Conflict Resolution Leadership In any leadership training, the new leader must be trained to resolve conflicts. They must do all of the following. Acknowledge that a difficult situation exists. Honesty and clear communication play an important role in the resolution process. Acquaint yourself with what’s happening and be open about the problem. Let individuals express…
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FAQ: When Does Mediation Really Start?
When does mediation start? People tend to believe that mediation begins when all concerned parties meet in the mediation room and take their places at the mediation table. Mediation begins when disputing parties agree to participate in a private mediation or when a Judge suggests that they attempt mediation. Pre-mediation This pre-mediation phase is frequently…