Tag: Construction Defect

  • Podcast – Mediation in Civil Engineering and Construction: what is the role of engineers?

    Civil Engineeering

    Podcast – Mediation in Civil Engineering and Construction: What is the role of engineers?

    Recently, I was interviewed by Chris Knutson, P.E., regarding the role of engineers in mediation of civil engineering and construction projects. It was a lively interview considering that he is in Stuttgart, Germany while I’m in California.

    Here’s the link to the podcast:
    Web Down Load

    iTunes link

    The interview covered a wide rage of topics. The following is a more detailed question and answer:

    What is the current legal landscape confronting engineering firms in today’s industry? Is there more or less litigation?

    Most, if not all professional service contacts now contain clauses requiring mediation. All construction contracts that I’ve come across also contain clauses requiring mediation. For larger projects, dispute resolution boards are created at the signing of the contract agreeing on a process of mediation. A dispute resolution board is composed of at least three mediators selected by the parties of the contract to become familiar with the project and to provide mediation services for any dispute arising in the course of the project.
    Aside from the contract, if there is a dispute that is litigated, the courts will encourage mediation. Though mediation is voluntary, the courts encourage mediation by saying, “Why don’t you try to mediate this case and come back in six months.”
    Mediation doesn’t stop there. I do appellant mediations as part of my mediation practice. The appeals court will send the case back to mediation even after the parties have gone through a trial and have received a judgement.

    What is mediation in the context of engineering design and construction? How is it different from litigation or arbitration?

    1. In litigation you are going to the government i.e. the courts. A judge and jury that have no engineering exposure or experience will decide the case. This will occur after the project is complete. Your lawyers will control everything. You as the engineer will have little control over the outcome. You will do the litigation on their time schedule. It can easily take years to reach a resolution.
    2. Arbitration I compare to private judging. You as the engineer do have a say in the naming of the arbitrators. The big advantage over litigation is the timing. It is much faster than litigation since the arbitrators are hired because they are able to hear the case on your schedule. The disadvantage is that as in litigation you have little control over the outcome. And there is no right to appeal the result.
    3. In mediation you help to craft the solution and you can mediate at any time there is a dispute. In litigation and arbitration the project must be complete or the contract must be in breach before you can litigate or arbitrate.

    What are benefits to the parties who participate in a mediation?

    The best benefits to the parties with mediation is that they control the process and the outcome. It is significantly faster than litigation and considerably more economical than litigation.
    Ken Strongman, MediatorAbout the Author: Ken Strongman (www.kpstrongman.com) has years of experience and a growing national reputation as a mediator and arbitrator. He has successfully resolved more than a thousand disputes in the fields of construction defects, real estate, intellectual property, and employment. He is also a Mediator and Arbitrator for FINRA.
    © 2020 Ken Strongman. All Rights Reserved. Please do not copy or repost without permission.

  • Podcast – How to use Mediation in Civil Engineering with the Engineering Career Coach

    Civil Engineeering

    Podcast – How to use Mediation in Civil Engineering with the Engineering Career Coach

    I am excited to present my podcast interview with the Engineering Career Coach. With over 750,000 podcast downloads, they sought me out to explain how mediation is useful in the civil engineering and construction fields.

    Here are the links to the podcast:

    Click on the following –

    Engineering Career Coach (Web Download)

    ITunes

    Here are some key points discussed in this episode of The Civil Engineering Podcast:

    Differences between Mediation, Litigation and Arbitration

    • Mediation – You come together to craft the solution to the problem with the help of a mediator (may take 1-3 months)
    • Litigation – You go to the court and have a judge or jury solve your case (based on the court’s time schedule usually takes 5-6 years to come to resolution)
    • Arbitration – A private judging with arbitrators making the final decision and there’s no appeal (you have control over the time schedule)

    Five major steps for engineers in the preparation of mediation:

    1. Prepare yourself, your expectations, your realities, and your intent. Know what you want to communicate. Know what your goals needs and interests are in a solution. Do a risk benefit analysis of where you’re at in the process. Understand where the best and worst alternatives to negotiate a settlement would be. Develop some settlement scenarios: what can you live with, think outside the box. Recognize that the other side has interests, goals and needs as well.
    2. Prepare your attorney. Define your issues with them. Prepare a decision tree. Find out how the attorney wants to represent and showcase you.
    3. Prepare the opposition – their attorney, their adjusters, their decision makers.
    4. Provide the decision makers all the information of what is really going on, and send copies of the mediation brief to other parties.
    5. Prepare the mediator – educate the mediator.

    Qualities of a good mediator:

    1. Able to build trust and confide in quickly
    2. Excellent interpersonal skills
    3. Patience and sense of humor
    4. Creativity in solving problems
    5. Able to think outside of the box
    6. Willing to do everything that he/she can to assist a settlement
    Finally, almost all disputes are initially communication issues, but mediation can help get the communication going again and help to keep your project back on track.

    Ken StrongmanAbout the Author: Ken Strongman (www.kpstrongman.com) has years of experience and a growing national reputation as a mediator and arbitrator.  He has successfully resolved more than a thousand disputes in the fields of construction defects, real estate, intellectual property, and employment.  He is also a Mediator and Arbitrator for FINRA.

    © 2020 Ken Strongman. All Rights Reserved. Please do not copy or repost without permission.

  • The ingredients of any conflict – Feelings & Emotions

    Emotional Journey

    All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are Needs, Perceptions, Power, Values, and Feelings and Emotions. Today, I am focusing on feelings and emotions.

    Feelings and emotions – Many people let their feelings and emotions become a major influence over how they deal with conflict. Conflicts can also occur because people ignore their own or others’ feelings and emotions. Other conflicts occur when feelings and emotions differ over a particular issue.

    I began with “many people let their feelings and emotions become a major influence…” In reality, all people have emotional responses to conflict. Some are just not being honest with themselves. Pride is a major driver of the emotions. Feelings and emotions impact the ability to resolve a conflict regardless of the value in dispute.

    For an experienced Mediator to help negotiate a resolution to your dispute contact Ken Strongman. Here.

    **For the last decade I’ve been involved with leadership development of tomorrow’s leaders. Using my expertise, I am training the youth leaders in conflict resolution. This blog is adapted from my training materials.

    Ken_Strongman_003smAbout the Author: Ken Strongman (www.kpstrongman.com) has years of experience and a growing national reputation as a mediator and arbitrator.  He has successfully resolved more than a thousand disputes in the fields of construction defects, real estate, intellectual property, and employment.  He is also a Mediator and Arbitrator for FINRA.

    © 2021 Ken Strongman. All Rights Reserved. Please do not copy or repost without permission.

  • Values – One of The ingredients of any conflict

    Values
    Values are important in conflicts

    The ingredients of any conflict – Values

    Values are important within any conflict.

    All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are Needs, Perceptions, Power, Values, and Feelings and Emotions. Today, I am focusing on values.

    Values are beliefs or principles we consider to be very important. Serious conflicts arise when people hold incompatible values or when values are not clear. Conflicts also arise when one party refuses to accept the fact that the other party holds something as a value rather than a preference. To resolve the conflict, clarify each party’s values.

    Values influence perceptions and at times it is hard to distinguish the two concepts. In resolving conflicts, it is easier to equate the two in order to bring resolution. Just be aware that values influence perceptions.

    Just looking at a common definition of the word will help: the regard that something is held to deserve; the importance, worth, or usefulness of something. Likewise – a person’s principles or standards of behavior; one’s judgment of what is important in life. Useful synonyms: principles, ethics, moral code, morals, standards, code of behavior.

    **For the last decade I’ve been involved with leadership development of tomorrow’s leaders. Using my expertise, I am training the youth leaders in conflict resolution. This blog is adapted from my training materials.

    Ken StrongmanAbout the Author: Ken Strongman (www.kpstrongman.com) has years of experience and a growing national reputation as a mediator and arbitrator.  He has successfully resolved more than a thousand disputes in the fields of construction defects, real estate, intellectual property, and employment.  He is also a Mediator and Arbitrator for FINRA.

    © 2020 Ken Strongman. All Rights Reserved. Please do not copy or repost without permission.

  • The ingredients of any conflict – Power

    Power
    Power is an ingredient of conflict

    The ingredients of any conflict is power

    The ingredients of any conflict is power. All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are Needs, Perceptions, Power, Values, and Feelings and Emotions. Today, I am focusing on power.

    Power – How people define and use power is an important influence on the number and types of conflicts that occur. This also influences how conflict is managed. Conflicts can arise when people try to make others change their actions or to gain an unfair advantage.

    Power is a powerful human motivation. In difficult conflicts, there are only two real reasons we as humans act.

    One is for stimulation.

    The other and more important one is to establish the perception of control of the situation.

    We are all looking for control of our situation. Everyone wants to establish or reestablish the perception of control.
    **For the last decade I’ve been involved with leadership development of tomorrow’s leaders. Using my expertise, I am training the youth leaders in conflict resolution. This blog is adapted from my training materials.

    Ken StrongmanAbout the Author: Ken Strongman (www.kpstrongman.com) has years of experience and a growing national reputation as a mediator and arbitrator.  He has successfully resolved more than a thousand disputes in the fields of construction defects, real estate, intellectual property, and employment.  He is also a Mediator and Arbitrator for FINRA.

    © 2020 Ken Strongman. All Rights Reserved. Please do not copy or repost without permission.

  • Ingredients of conflict – Perceptions

    Perceptions out the window of alcatraz.
    Perceptions are important

    The ingredients of any conflict – Perceptions

    Perceptions are part of any conflict. All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are Needs, Perceptions, Power, Values, and Feelings and Emotions. Today, I am focusing on perceptions.

    Perceptions – All humans interpret reality differently. They perceive differences in the severity, causes and consequences of problems. Misperceptions or differing perceptions may come from: self-perceptions, others’ perceptions, differing perceptions of situations and perceptions of threat. How something is framed will affect its perception. So in conflict resolution, reframing is an important task to get to a solution.

    Just by observing the news of the world, we can easily see that different people perceive a situation totally differently. The perceptions are influenced by different histories, geographic locations, religious values, etc. They are what we all bring to the table.

    **For the last decade I’ve been involved with leadership development of tomorrow’s leaders. Using my expertise, I am training the youth leaders in conflict resolution. This blog is adapted from my training materials.

    Ken StrongmanAbout the Author: Ken Strongman (www.kpstrongman.com) has years of experience and a growing national reputation as a mediator and arbitrator.  He has successfully resolved more than a thousand disputes in the fields of construction defects, real estate, intellectual property, and employment.  He is also a Mediator and Arbitrator for FINRA.

    © 2020 Ken Strongman. All Rights Reserved. Please do not copy or repost without permission.

  • Needs: an ingredient of any conflict

    Alcatraz Camping Trip needs
    Ingredients of any conflict – Needs

    Needs are ingredients of any conflict. All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are needs, perceptions, power, values, and feelings and emotions. Today, I am focusing on needs.

    Needs – Needs are physical requirements essential to our well-being. Conflicts arise when we ignore others’ needs, our own needs or the group’s needs. It is important to not confuse needs with desires. Desires are the things we would like to have but are not essential to our survival.

    By the time it is necessary to resolve a conflict; usually the needs are lost or hidden by the other ingredients of the conflict. Therefore it is important to spend time ascertaining those needs.

    For an experienced Mediator to help negotiate a resolution to your dispute contact Ken Strongman. Here.

    Ken StrongmanAbout the Author: Ken Strongman, is a private commercial mediator/arbitrator of complex, high risk litigated cases since 2004. Disputes addressed include business, securities, construction defects, real estate, intellectual property, employment, environment, energy, and trusts & estates. He is also a Mediator and Arbitrator for FINRA.

    © 2021 Ken Strongman. All Rights Reserved. Please do not copy or repost without permission.

    **For the last decade I’ve been involved with leadership development of tomorrow’s leaders. Using my expertise, I am training the youth leaders in conflict resolution. This blog is adapted from my training materials.