Category: Conflict Resolution
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Podcast – How do engineers prepare for mediation?
Podcast – How do engineers prepare for mediation? How does an civil engineer prepare for mediation? With over 750,000 downloads of the Engineering Career Coach’s podcast, I was honored to be interviewed regarding the use of mediation in civil engineering and construction disputes by Chris Knutson, P.E. The link to the podcast: Web Down Load…
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I’m tired of being called a Mediation Neutral.
I’m tired of being called a Mediation Neutral. Most Mediators describe themselves as being a neutral. It doesn’t help that the courts and clients expect us to be neutral and describes us as such. But mediators in Europe have difficulty with the description. In the German Language the term for neutral most closely translates back…
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Podcast – Mediation in Civil Engineering and Construction: what is the role of engineers?
Podcast – Mediation in Civil Engineering and Construction: What is the role of engineers? Recently, I was interviewed by Chris Knutson, P.E., regarding the role of engineers in mediation of civil engineering and construction projects. It was a lively interview considering that he is in Stuttgart, Germany while I’m in California. Here’s the link to…
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Podcast – How to use Mediation in Civil Engineering with the Engineering Career Coach
Podcast – How to use Mediation in Civil Engineering with the Engineering Career Coach I am excited to present my podcast interview with the Engineering Career Coach. With over 750,000 podcast downloads, they sought me out to explain how mediation is useful in the civil engineering and construction fields. Here are the links to the…
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How do you persuade someone if you think you are right and they are wrong?
Persuasion is the process of changing minds. Persuasion is an everyday part of human discourse. It is used by salesmen, parents, teachers, and many others – basically all of us. Persuasion in mediation is a two-way street. Long before you try to influence another to moderate their demands or consider the other side’s point of…
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Don’t be afraid of anger – angry people can’t lie.
Don’t be afraid of anger – angry people can’t lie. The first step to resolve any conflict is to defuse anger. But do not be afraid of anger. An angry person can’t lie because anger is a primitive emotional response. To lie, you must control your emotions and turn on your intellect. So when someone…
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Thanksgiving Conflicts
Thanksgiving Conflicts and How To Avoid them Thanksgiving conflicts reduces anyone’s ability to be thankful. Thanksgiving is sometimes referred to as forced family time. It is ripe for all kinds of potential conflicts. Here are some things to minimize or avoid conflicts on the big day without lowering your expectations of being truly thankful. …
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How do you persuade someone if you think you are right and they are wrong?
Persuasion is the process of changing minds. Persuasion is an everyday part of human discourse. It is used by salesmen, parents, teachers, and many others – basically all of us. Persuasion in mediation is a two-way street. Long before you try to influence another to moderate their demands or consider the other side’s point of…
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Harnessing the Power of Guilt Appeals for Effective Persuasion.
Do you want to master the art of persuasion? Imagine a world where you hold the key to changing minds, where you can skillfully influence conversations with sales pitches, or navigate negotiations and mediations. The art of persuasion is a fundamental part of human interaction, utilized by all of us. In the realm of mediation,…
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The ingredients of any conflict – Feelings & Emotions
All conflicts have similar ingredients. They may vary in degree but most are present in some way. The main ingredients are Needs, Perceptions, Power, Values, and Feelings and Emotions. Today, I am focusing on feelings and emotions. Feelings and emotions – Many people let their feelings and emotions become a major influence over how they…