When are people most likely to do what you ask?

Ken Strongman

10 years ago

When are people most likely to do what you ask? (Especially if it is something they are not excited about!)

· When they trust you

· Experience shows you are a reliable leader and ally

· They understand you make decisions for the good of the group

· They know you care about them

How many of you have heard the first law of Real Estate: “Location, Location, Location”

Well the first law of team building is: Relationships, Relationships, Relationships. Relationships come from involvement with people. Listening is the most important skill in building those relationships and resolving any conflict, whether the conflict involves you as a participant or as a moderator. Unless you make a conscious effort to listen, you will miss vital facts and beliefs that could lead to a satisfactory resolution.

**For the last decade I’ve been involved with leadership development of tomorrow’s leaders. Using my expertise, I am training the youth leaders in conflict resolution. This blog is adapted from my training materials.

About the Author: Ken Strongman (www.kpstrongman.com) has years of experience and a growing national reputation as a mediator and arbitrator. He has successfully resolved more than a thousand disputes in the fields of construction defects, real estate, intellectual property, and employment. He is also a Mediator and Arbitrator for FINRA.