Tag: negociation
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Don’t be afraid of anger – angry people can’t lie.
Don’t be afraid of anger – angry people can’t lie. The first step to resolve any conflict is to defuse anger. But do not be afraid of anger. An angry person can’t lie because anger is a primitive emotional response. To lie, you must control your emotions and turn on your intellect. So when someone…
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Task #21: If something happens in the mediation that irritates you, what will you do to get back on task?
If something happens in the mediation that irritates you, what will you do to get back on task? The resolution of a dispute does not just occur on the day of the mediation. Each participant to mediation needs to prepare their own strategy for negotiation in the settlement. Based on my experience as a mediator,…
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The ingredients of any conflict.
The ingredients of any conflict All conflicts have similar ingredients. They may vary in amount but most are present in some way. Needs – Needs are physical requirements essential to our well-being. Conflicts arise when we ignore others’ needs, our own needs or the group’s needs. It is important to not to confuse needs with…
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Task #20: We all have buttons. When pushed they have irritated you. If not, we would not be here at mediation. Therefore, what could they say or do in the mediation that would really tick you off all over again?
Task #20: We all have buttons. We all have buttons. When pushed they have irritated you. If not, we would not be here at mediation. Therefore, what could they say or do in the mediation that would really tick you off all over again? The resolution of a dispute does not just occur on the…
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What really motivates humans?
What really motivates humans? Before we get can resolve conflicts, we need to understand what is really going on. My colleague, James Cawood teaches and consults in major hostage situations. He teaches that there are only two basic human motivations: • Seek Stimulation • Establish (or Re-establish) Perception of Control It is somewhat hard…
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Task #19: What evidence can you bring to the mediation that will be credible to them and will help them see your point of view?
Task #19: Credible evidence? What evidence can you bring to the mediation that will be credible to them and will help them see your point of view? The resolution of a dispute does not just occur on the day of the mediation. Each participant to mediation needs to prepare their own strategy for negotiation in…
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What is Conflict?
What is Conflict? Conflict occurs when people disagree and seem unable to find a solution or a reasonable compromise. The roots of these disagreements can arise from many sources including differences in personality, values, and perceptions. As a team leader, you will occasionally need to handle the differences that arise between members of your team.…
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Task #18: Do you believe that they might owe you something specifically to restore or compensate for the betrayal, bad faith, or loss of confidence?
Task #18: Do you believe that they might owe you something specifically? Do you believe that they might owe you something specifically to restore or compensate for the betrayal, bad faith, or loss of confidence? The resolution of a dispute does not just occur on the day of the mediation. Each participant to mediation needs…
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A working definition of a Conflict.
A working definition of a Conflict. What is a working definition of a Conflict. Conflicts can occur when people disagree with each other and are unable to find a reasonable compromise. The roots of these disagreements can arise from many sources including differences in personality, values and perceptions. They also can and often do arise…
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Confidentiality and Discovery within FINRA Arbitration
Confidentiality and Discovery within FINRA Arbitration Within a FINRA Arbitration, If a party objects to document production on grounds of privacy or confidentiality, arbitrators or one of the parties may suggest a stipulation between the parties that the documents in question will not be disclosed or used in any manner outside of the arbitration of…